FREE SHIPPING AUSTRALIA WIDE ON ORDERS OVER $100

Shipping and return

FREE CLICK & COLLECT

Free pick-up in store is available. Once your order is ready for collection we will contact you. We are located at Fremantle Markets Shop Y11 Corner of South Terrace & Henderson Street Fremantle. Please note that we are open Friday 8am til 8pm Saturday & Sunday 8am til 6pm & Monday Public Holidays 8am til 6pm

AUSTRALIA

All orders over $100 qualify for free shipping within Australia & are sent via Australia Post. We will provide you with a tracking number when your order has been despatched. To track your item please visit www.auspost.com.au/parcels-mail/track.html#/track and enter the tracking number provided. Please allow 3 to 5 business days for your order to arrive. For all orders under $100 the shipping charge is $9.95

SINGAPORE & NEW ZEALAND

We have a $15 flat rate for shipping to Singapore & New Zealand. We will provide you with a reference number once your order has been despatched, this number is not trackable but it is a reference number for international postal services.

ALL OTHER COUNTRIES

We have a $25 flat rate for all international shipping. We will provide you with a reference number once your order has been despatched, this number is not trackable but it is a reference number for international postal services.

PLEASE NOTE:

  • Shipping time lines do vary depending on your location.
  • All orders are despatched within 1-3 business days.
  • You will have the option at checkout to upgrade your shipping to express shipping for $12.95.
  • If you require insurance for your order please email enquiries@shoeshu.com.au & we can organise this service at your cost.
  • We accept no responsibility for orders lost within Australia Post & you will need to lodge an enquiry with Australia Post & our team will assist you.
  • We are not responsible for any overseas charges for delivery including duties, taxes or any other fees & if applicable they will be incurred by the customer.
  • If you feel you require any assistance regarding shipping please contact enquiries@shoeshu.com.au

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